We are not providing our services in August 2022.

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Koalabox FAQ

What Cities does Koala Box service?

We service Sydney, NSW, we will travel as far as 40km outside of SydneyCBD though we may place a fee for doing so. we have set up temporary drop points outside of Sydney to help people who live further away get to their locations

Can I call just to chat about our move?

Yes, if you have any thoughts to your move and want call just to know something about moving or if you just want to voice some ideas or opinions we would love to hear from you and we will provide you the best service we can to you.

Do your do other sizes then just the one?

Do your do other sizes then just the one?

Yes, We sell our Koalabox for $40 each. If you have already hired the boxes and you would like to keep some boxes. Please let us know and pay the our Koalabox team member.
  1. Schedule a delivery and a pick up for the boxes to come to your place on your phone or desktop
  2. Once the schedule request is received by phone or online we will have a Koala Box team member will arrive at your home or Office and drop off durable, commercial grade plastic moving boxes.
  3. On the day of your pick up. Please organise the boxes in garage or front porch and as convenient as possible for our Koalabox team member.
Yes, We clean the boxes and sanitised them after each rentals.
Unfortunately We can’t pick boxes from Interstate as we are based in Sydney and providing our Services in Sydney
We usually have all the details that we need via online orders but We do call to find out the easiest access to your place.
Yes, We accept cash and our Koalabox member will have change for you.
Minimum you can hire is One week.
Yes, all you have to do is inform us via text, call or email.
We charge $40 for each missing box and $60 for dolly.
You can Hire our boxes as long as you need them. We charge weekly hire.
  • The cubic volume is 0.09m3 per box.
  • The measurements are 69cm long x 43cm wide x 32cm high.
  • The litre measurements is 73 litres.
  • The best way to describe the size is to take a standard cardboard box that is assembles and push it to its side and imagine you could open it to the side, that’s a general and practical visual view of what size it is.
Yes, We have free delivery and pick upto 20kms from Sydney CBD.When you complete your order our algorithm will calculate for you.
No, Our Koalabox are readymade moving boxes with interlocking lids. We do provide cable ties for extra security.
Yes. We will either give you a call or a text to 20-30 minutes prior to arrival.
Yes you can, but we have minimum delivery of 20 boxes.
You can call 0468 548 164 or 1800 5625 2269
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